Automundial is a Colombian company with over 100 years of experience in the market. Its primary mission is to help transporters reduce their operational costs through various lines of business, with a strong focus on retreading and selling new tires and spare parts.
With extensive facilities in Colombia and Ecuador, Automundial employs more than 600 dedicated professionals. Each year, they retread over 155,000 truck tires, solidifying their position as a leading retreader in Latin America.
"Drivin has been a strategic support in optimizing and streamlining our delivery operations," says Jorge Ariza, Director of Continuous Improvement at Automundial.
Currently, Automundial is developing the concept of Strategic Stops in its Service Centers (CDS), aiming to provide comprehensive maintenance services for heavy vehicles. By doing so, they strive to reduce both time and operational costs for their customers.
One of Automundial's flagship financing options is called "Rueda Fácil" (Easy Wheel), which allows customers to purchase tires and services in up to 10 installments.
Additionally, they have introduced a unique program called "Paga lo que Ruedas" (Pay as You Drive), which charges customers based on the kilometers driven on their tires. This innovative program has led to exponential growth in their operations.
It enables customers to focus on their core business of transportation while eliminating the hassle of individual tire purchases, retreading, mounting services, wheel alignment, balancing, and puncture repairs.
Automundial currently has a fleet of 40 vehicles, consisting of 12 vehicles under a renting system and 28 company-owned vehicles. They employ 40 in-house drivers, operate on 60 national routes, and have 11 distribution centers across the country.
Jorge Ariza, Director of Continuous Improvement at Automundial, highlights the increased importance of logistics within the company, driven by the lessons learned during the pandemic.
"Logistics has become more dynamic, and we have relied more on technology to improve the entire process of product delivery and collection, especially when it comes to tires."
He also mentions that Automundial's operation is in constant evolution, as they face various challenges to ensure timely and complete delivery to their customers.
It's important to remember that the pandemic has brought about evident changes in the relationship between brands and consumers, making customers more demanding in terms of delivery times.
Regarding technology, Jorge Ariza emphasizes that Automundial is at the forefront of optimizing any process.
"Streamlining connectivity is crucial, and in this case, we know that Drivin provides us with the necessary technological services, aiming for simplicity," he added.
Drivin is a TMS 4.0 software that manages and automates transportation management: it plans, collects, processes, and provides information related to product and service dispatches.
Automundial was in search of a user-friendly and easy-to-manage platform that would help them track their operations and optimize communications with their clients.
"Drivin arrived at Automundial to complete us from start to finish. One of the main enhancements we wanted was to achieve connectivity with our clients through a single platform, and Drivin offers exactly that," says Jorge.
Drivin helps you monitor your fleet and drivers in real-time. It also allows you to send notifications to your clients regarding their order status and obtain proof of delivery.
"This adds great value to us. Drivin is a comprehensive tool as it provides us with the routing platform directly and order management, allowing us to have end-to-end traceability of routes," Jorge affirmed.
Jorge points out that prior to Drivin's arrival, everything was more operational and manual, managing all the information in spreadsheets. The live information provided by the platform marks a significant before and after at Automundial.
Currently, Automundial has served 1525 clients, executed 3528 orders through the platform, with an average of 18 addresses per vehicle. They have also identified an average service time of 35 minutes.
Jorge Ariza explains that Drivin has helped them achieve their KPIs, which are focused on:
He also mentions that the functionality of Drivin that had a great impact on Automundial's operation is proof of delivery.
"Having real-time fleet tracking is a plus for any logistics operation, allowing us to focus on continuous improvement in terms of savings and cost," Jorge stated.
With the Drivin mobile application, drivers have relevant information to fulfill the planning, carry out a digital proof of delivery, and update the status by:
Regarding Drivin's support, Jorge describes it as excellent, proactive, and prompt.
"This has allowed us to expand into regional markets. The platform has a robust and enriching support section," he concluded.
Drivin is one of the most comprehensive solutions in the market and has strong consulting, support, and development teams that accompany clients in their initiatives for business growth or continuous improvement, creating an experience that adds value to their supply chains.
By choosing Drivin, companies take their logistics to another level, achieve real efficiency, and can offer added value to their clients.
Leave your contact details below and a Drivin Customer Representative will be in touch.
|
|