Big Data has become an essential tool for optimizing distribution processes. Thanks to its ability to process large volumes of data, companies can gain valuable insights that enhance efficiency and effectiveness in logistics.
In the realm of logistics, this data collection can greatly contribute to optimizing the supply chain, as it provides a current view of customer behavior and predicts future actions, ultimately leading to improved outcomes and customer loyalty.
According to DHL, 36% of companies of various sizes have successfully implemented artificial intelligence (often based on big data) for supply chain and logistics processes, and AI is expected to increase logistics productivity by more than 20% by 2035”.
Distribution processes in logistics encompass all activities related to moving products from the point of production to the end consumer. These include inventory management, transportation, storage, and delivery. One of the main challenges in distribution is ensuring timely and efficient delivery while keeping costs low.
Last-mile logistics is a crucial scenario where big data can play a transformative role. In daily operations, this technology offers opportunities to refine and, when necessary, redefine internal processes while providing more effective control of external activities, resulting in mutual benefits for all involved parties.
Big data facilitates an increase in transparency levels in the last mile, allowing for the identification and addressing of critical points such as communication failures, route issues, or failed deliveries. Additionally, this tool enables the optimization of process quality and efficiency, which is essential for effectively planning and scheduling deliveries, directly impacting consumer perception.
By employing big data, those responsible for last-mile logistics can anticipate market demands and, for example, plan and optimize delivery routes more accurately. In short, big data emerges as an indispensable ally for improving last-mile logistics, benefiting both companies and consumers.
Big data sources are the places from which information can be obtained. In logistics, some of them include:
By integrating and analyzing these data sources, logistics companies can make more informed decisions and significantly improve efficiency and customer satisfaction in the last mile.
Drivin is a SaaS TMS focused on meeting the logistics needs of companies and businesses with intensive transportation operations. We make logistics operations profitable, improving the level of customer service.
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