TuAp's Game-Changing Transformation with Drivin

The integration of Drivin marked a profound revolution for TuAp, ushering in an era of unparalleled efficiency."Our planning times were dramatically reduced from a laborious 6 hours to a mere 60 minutes."

Fernanda Carvajal | Operations and Logistics Manager - TuAp

About TuAp

TuAp is a visionary platform that empowers retailers to restock their shelves 24/7, offering an extensive range of products accessible through a cutting-edge mobile application. Its mission is to stand tall as Colombia's preeminent digital distributor from Store to Store.

"This distribution channel holds a pivotal role in our country and has long been traditionally serviced. Yet, it is now imperative to infuse technology and embark on a digital transformation.

While the journey ahead is undeniably ambitious, we have been heartened by the enthusiasm of users embracing these transformative changes into their business models," says Fernanda Carvajal.

TuAp's Logistics Endeavor

Embarking on its journey in 2020, TuAp first set foot in Bogotá, Colombia, and has since expanded its reach to the vibrant cities of Villavicencio and Pasto, with a dedicated distribution center in each location. Starting with a modest fleet of five vehicles, they concluded 2021 with an impressive fleet of over 30 units.

Their portfolio boasts a captivating array of products, including groceries, sweets, cleaning supplies, personal care items, and cosmetics, among an assortment of other offerings.

At the heart of TuAp's operation lies its unrivaled distribution process, encompassing meticulous merchandise reception, strategic storage, deft picking and packing, and the prompt, efficient delivery of goods.

Drivin's Arrival at TuAp

The distinctive demands of their operation forced TuAp to seek a solution that could optimize routes seamlessly, while providing real-time traceability. Amidst the search for a suitable partner, they encountered several contenders in the market. However, none proved truly convincing or aligned with their financial parameters.

"Just as I was nearly ready to surrender, I crossed paths with Drivin. In a pivotal meeting with Juan Angel, Drivin's Country Manager for Colombia, I was given a firsthand demonstration of the platform's capabilities, and I was hooked! We embarked on a pilot phase to gauge its feasibility, and after multiple trials, we confidently sealed the deal," recalls Fernanda.

The enhancements enabled by Drivin translated into invaluable savings of time and resources for TuAp. Beyond that, the platform provided them with real-time vehicle monitoring, granting insights into the progress of deliveries and ensuring complete traceability.

"With Drivin, we have gained unwavering control over our operations and substantially boosted our teams' productivity," she adds.

Fernanda attests to TuAp's remarkable achievement of maintaining an on-time delivery rate of over 95% across all their operations, a testament to their commitment to excellence in every endeavor.

The few exceptions to this stellar record were attributed to external factors, in no way reflecting any inadequacy in their planning. In terms of service levels, complaints have been significantly reduced to an impressive 5%.

Notably, Fernanda highlights the Collection module within Drivin as a supremely beneficial tool, allowing their transporters to receive precise details on charges based on commercial agreements.

"In truth, it's a comprehensive package: the planning capabilities are truly remarkable. The mere fact that we can effortlessly upload orders and have them automatically generate optimized routes brings immeasurable value to our operations.

While there may be other Transportation Management Systems (TMS) that offer similar functionalities, it's the additional features of Drivin that truly set it apart and make it an exceptional asset," she mentions.

Furthermore, Fernanda unequivocally endorses Drivin as an effective tool that not only generates significant savings but also endows businesses with unparalleled operational control.

If you'd like to see how Drivin can benefit your logistics operation, feel free to leave your contact details in the form below, and a customer service representative will be in touch.